Flying Chicken Vendor ("we," "our," or "us") is committed to protecting
your privacy. This Privacy Policy explains how we collect, use,
disclose, and safeguard your information when you use our mobile
application ("App").
1. Information We Collect
1.1 Personal Information
Phone Number: Used for OTP verification and account
authentication
Email Address: Used for account creation, password
reset, and communication
Name: Used for vendor profile and order management
Address: Used for shop location and delivery tracking
1.2 Location Information
Shop Location: Used to identify your business
location
Delivery Location: Used for order tracking and
delivery management
Device Location: Used for location-based features
(with your permission)
1.3 Device Information
Device ID: Used for push notifications and app
functionality
Device Type: Used for app optimization and
compatibility
Operating System: Used for app optimization
App Version: Used for support and updates
1.4 Business Information
Order History: Stored for order management and
business analytics
Menu Items: Stored for menu management and display
Earnings Data: Stored for financial tracking and
reporting
Customer Information: Stored for order processing
(names, phone numbers)
1.5 Usage Information
App Usage Data: Used to improve app functionality
Error Logs: Used for debugging and app improvement
Performance Metrics: Used for app optimization
2. How We Use Your Information
We use the collected information for the following purposes:
Order Processing: Process and manage customer orders
Real-Time Tracking: Provide real-time order status
updates
Push Notifications: Send notifications for new orders
and updates
Analytics: Generate earnings reports and business
insights
App Functionality: Ensure app features work correctly
Security: Prevent fraud and ensure account security
Customer Support: Provide support and respond to
inquiries
App Improvement: Enhance app features and user
experience
Compliance: Meet legal and regulatory requirements
3. Data Storage and Security
3.1 Data Storage
Data is stored securely using Firebase (Google Cloud
Platform)
Data is stored in servers located in secure data centers
We implement industry-standard security measures
3.2 Data Security
Encryption: All data transmission is encrypted using
HTTPS/TLS
Authentication: Secure authentication using Firebase
Authentication
Access Control: Limited access to authorized
personnel only
Regular Audits: We conduct regular security audits
and updates
Firebase Security: Firebase implements security best
practices
3.3 Data Retention
Account data is retained while your account is active
Order history is retained for business and legal purposes
You can request data deletion (see Section 6)
4. Data Sharing and Disclosure
4.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third
parties.
4.2 Third-Party Services
We may share data with:
Firebase (Google): For app functionality, storage,
and analytics
Delivery Partners: Order information for delivery
purposes (customer address, phone number)
Payment Processors: Payment information for
transaction processing (if applicable)
4.3 Legal Requirements
We may disclose information if required by:
Law enforcement agencies
Court orders or legal processes
Government regulations
To protect our rights and safety
5. Your Rights and Choices
You have the right to:
Access: Access your personal data stored in our
systems
Correction: Correct inaccurate or incomplete data
Deletion: Request deletion of your account and data
Opt-Out: Opt-out of non-essential data collection
Data Portability: Request a copy of your data
Withdraw Consent: Withdraw consent for data
processing
How to Exercise Your Rights
Contact us at: pavansflyingchicken@gmail.com
Use in-app settings to manage preferences
Request account deletion through app settings
6. Data Collection Permissions
6.1 Required Permissions
Internet: Required for app functionality
Location: Required for shop location and delivery
tracking (with permission)
Phone: Required for OTP verification (with
permission)
Notifications: Required for order notifications (with
permission)
6.2 Optional Permissions
Camera: For menu item photos (optional)
Storage: For image uploads (optional)
You can revoke permissions at any time through device settings.
7. Children's Privacy
Our App is not intended for users under 18 years of age. We do not
knowingly collect personal information from children. If you believe we
have collected information from a child, please contact us immediately.
8. International Data Transfers
Your data may be transferred to and stored on servers located outside
your country. By using our App, you consent to this transfer. We ensure
appropriate safeguards are in place to protect your data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be:
Posted on this page
Notified through the App
Updated with "Last Updated" date
We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy
Policy or your data:
Email: pavansflyingchicken@gmail.com
Support: Available in-app through Settings → Help &
Support